Shipping Policy – MyClayMini
Crafted with Love, Delivered with Care
At MyClayMini, we understand how special each customized gift is — and we make it our priority to ensure your order reaches you safely, securely, and on time. Here’s everything you need to know about our shipping process:
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1. Processing Time
Since all our products are made-to-order and handcrafted, the processing time varies based on the complexity of your order:
Standard Orders: 7–10 working days
Bulk or Complex Orders: 10–15 working days
Urgent Orders: Subject to availability (extra charges may apply)
We’ll keep you informed at every stage and share updates as your order progresses.
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2. Shipping Time & Delivery
Once your product is ready and quality-checked, we carefully pack and dispatch it using trusted courier partners.
Domestic Delivery (India): 3–7 working days depending on your location
International Delivery: 7–15 working days (Available on request)
Please note: Delivery timelines are estimates and may be affected by factors beyond our control (e.g., remote locations, weather disruptions, public holidays).
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3. Shipping Charges
India: Shipping is calculated at checkout based on weight and delivery pincode. Some offers may include free delivery.
International: Charges vary by destination and weight. Kindly contact us directly for international orders.
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4. Tracking Your Order
Once your parcel is shipped, you will receive:
A tracking ID
Courier service name
A direct link to monitor the delivery status in real-time
If you face any issues in tracking or need assistance, our support team is always ready to help.
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5. Packaging
We take great care in packaging your gifts using bubble wrap, sturdy boxes, and fragile item protection. Every order is handled like a memory — delicate and irreplaceable.
To claim any damage during transit, please:
Record a clear unboxing video
Share it with us within 24 hours of delivery
Without unboxing proof, we may not be able to process replacement claims.
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6. Delivery Issues
MyClayMini is not responsible for:
Delays caused by courier partners
Incorrect or incomplete shipping addresses provided by customers
Missed deliveries due to recipient unavailability
Please double-check your address and contact details before finalizing your order.
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Need Help?
For questions about shipping, delivery, or urgent orders, feel free to contact us:
📧 Email: Myclaymini.assit@gmail.com
📞 WhatsApp: +91 83329 22084
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We’re grateful for your patience and trust in handmade art. At MyClayMini, every package carries a piece of someone’s story — and we promise to deliver it with the care it deserves. 💝